SERVICE
GUARANTEE
We always make sure our customers are properly looked after. Your delivery, maintenance and repair contract will be tailored to your individual needs and adhered to by us:
Order and delivery
We always deliver within the time agreed with you in your contract. If the worst happens and the jam on the M25 stops our driver getting through on time, we don’t bury our heads in the sand; we call you and tell you when to
expect it.
Maintenance
As part of the contract, we will agree a maintenance schedule with you. In addition to which our Fixette constantly patrols our customers’ premises asking how things are going, checking your machine settings and tasting your coffee. And, we have a mystery shopper who arrives without warning to see that your machines are being treated with the love and affection they deserve.
Repair
We use the most reliable office coffee machines, but technology will be technology, and occasionally even our machines go wrong. We’ll have a highly skilled operative out to you pronto. If there is one thing foodservice customers cannot do without, it’s coffee.
Find out more
Want more information on our service contracts?
Call 020 8965 7117
or email info@redcupcoffee.co.uk


